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[PRODUCT] Capping the Can

September 26th, 2008 · 2 Comments

This has always been a favorite little innovation of mine. It has the simple function of keeping dirt out of the rim of your tasty canned beverage. Sure it adds a couple pennies to the manufacturing cost, but I appreciate the attention detail.

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Tags: Product

[EXPERIENCE] Reducing Cost & Customer Satisfaction

April 8th, 2008 · 2 Comments

Let me say right up front that I don’t drink coffee everyday - I decided years ago that I didn’t want to have to count on a chemical to be able to function in the morning. BUT, I can still taste the difference between a good cup of coffee and an average cup of coffee…and [...]

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Tags: Experience